🔒 Privacy Policy

Effective Date: 05/01/2025
Company: Pioneer Products LLC dba Prep Pros
Website: www.prepprospressurewashing.com

1. Overview

Pioneer Products LLC, doing business as Prep Pros (“Prep Pros,” “we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request a quote, schedule a service, or complete a payment. You acknowledge and accept the terms described herein by submitting information through our site.

2. Information We Collect

  • Full name

  • Email address

  • Phone number

  • Address or service location

  • Quote or service request details

  • Payment information (processed via Stripe)

  • Device/browser data (IP address, user agent)

3. How We Use Your Information

We use your data to:

  • Provide quotes and schedule services

  • Confirm appointments and send service updates

  • Respond to questions or requests

  • Process payments and issue receipts

  • Communicate via SMS, phone call, or email

  • Improve site performance and customer experience

4. Text & Voice Message Consent

By submitting a form, scheduling a service, or requesting a quote, you explicitly consent to receive communication from us via SMS, phone calls, and email regarding your request.

You may receive:

  • Service updates and reminders

  • Appointment confirmations

  • Occasional promotions (if allowed)

We comply with the TCPA and mobile carrier rules (including A2P 10DLC). You may opt-out at any time by replying STOP to any SMS or contacting us directly at info@prepprospressurewashing.com.

5. Payment Security

Payments are securely processed via Stripe. We do not store your full credit card data. Stripe uses end-to-end encryption and is PCI-compliant.

6. Data Sharing

We do not sell your information. We may share limited data with trusted third parties (e.g., Stripe) for the sole purpose of fulfilling our services. We may also disclose data if legally required to do so.

7. Cookies & Tracking

Our website may use cookies or analytics tools to improve usability and gather non-personal usage data. You can disable cookies via your browser settings.

8. Your Rights

You may request:

  • Access to your data

  • Correction of inaccurate info

  • Deletion of your data

  • Revocation of communication consent

To exercise these rights, email us at info@prepprospressurewashing.com.

9. Data Retention

We keep your information only as long as necessary for business, legal, or service-related purposes.

10. Children’s Privacy

We do not knowingly collect data from children under 13 years old.

11. Changes to This Policy

We may revise this Privacy Policy at any time. The “Effective Date” will reflect the most recent changes. Continuing to use our site means you agree to the latest version.

12. Contact Us

Pioneer Products LLC dba Prep Pros
📞 360-747-1493
📧 info@prepprospressurewashing.com
🌐 www.prepprospressurewashing.com

 

Prep Pros is a registered DBA of Pioneer Products LLC.